ORDERING MADE SIMPLE
Choosing Goldfish Products from our web site is simpler then walking the aisles of your local store and a lot more fun, most everything is self explanatory. Once you have found a product to order, you may place it in the shopping cart and continue shopping, or you may choose to check out at anytime. When you're ready to check out, you may view the total cost of your order, including shipping. You'll then be taken to the order form, in which you'll be asked for your shipping, & payment information over our Secure Site. Once you have completed the order form, click on SUBMIT and within one minute a confirmation will be e-mailed to you and within one business day, the order will be on its way to your home or office.
NOTE: All orders received BEFORE noon, will be shipped the SAME day, except for Saturday, Sunday, and Holidays.
If you have any questions or problems with our Online Store please contact me at: Rick@Goldfishconnection.com
or phone: 814-864-3908 between 10 am and 3 pm EST
weekdays, orders only please
. Our Online Store is NEW and it could (will) have some (BUGS) in it until we remove them with your help.
How can I check the status of my order?
Just call 814-864-3908 between 10 am and 3 pm EST
weekdays,
orders only please
, or send an e-mail to Rick@goldfishconnection.com
. Can I order merchandise from the web site over the phone?
Yes you can! While shopping at Goldfish Connection is safe and secure, we realize that some of our guests would prefer to order via the phone. Just call 814-864-3908 between 10 am and 3 pm EST
weekdays, orders only please.
I can't find the product I am looking for?
If you need help finding one of our products, use our power SEARCH
feature or e-mail Rick@goldfishconnection.com
. Goldfish Connection currently offers an assortment of products available online. We're always looking for, and testing New Goldfish products that will keep your Goldfish Friends Happy and Healthy, so we'll be adding more products frequently. Be sure to check our Web site as our Online Store grows.
How do you ship?
We ship Priority Mail and U.P.S.ground. Overnight & Second Day shipping available upon request. Just call 814-864-3908 between 10 am and 3 pm EST
weekdays, orders only please,
for rates.
What are your shipping charges?
Shipping charges are based on the value of your order.
| Order Amount |
Shipping |
|---|
| $0.00 - $12.00 |
$5.99 |
| $12.01 - $25.00 |
$7.99 |
| $25.01 - $50.00 |
$9.99 |
| $50.01 - $75.00 |
$10.99 |
| $75.01 - $100.00 |
$12.99 |
| $100.01 - $150.00 |
$13.99 |
| $150.01 and above |
$14.99 |
What credit cards does Goldfishconnection.com accept?
We accept VISA and MasterCard.
Does Goldfishconnection.com accept orders by mail?
We sure do! We accept U.S. Money Orders as payment with all orders by MAIL.
Mail Orders to:
Goldfish Connection
8890 Hamot Road
Waterford, Pa.
16441
Can my order be Faxed?
Yes, our fax number is: 814-864-6918.
How does Goldfishconnection.com protect my credit card information?
We use Secure Sockets Layering (SSL) to encrypt all of your personal information including your credit card number.
Will the information I give on the order form be kept private?
ALL information given on our order form is kept PRIVATE, and will NOT be sold or shared in anyway with a third party.
Do you ship orders outside the U.S.?
We ship hard goods to all 50 U.S. states and Puerto Rico.
Will I be charged sales tax?
Only orders shipped to Pennsylvania addresses are subject to 6% sales tax.
I have more questions??
For additional questions, just call between 10 am and 3 pm weekdays, 814-864-3908 ESTorders only please
or e-mail Rick@goldfishconnection.com
.
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